Developing Learning Objectives

Activity Directions

Reflect on the information presented in Bloom’s Taxonomy and how learning objectives should be developed based on the context of the situation presented. Review the scenarios provided and review the situation. You must determine an appropriate goal and develop learning objectives to align with the goal you have created. Conclude the assignment with a brief summary of action steps you would address with a SME.

Scenario #1: A model change

For the past ten years, KawKan has been using a lean manufacturing approach in the assembly of their motorcycles. Over that decade, business has remained strong, but operational costs have continued to increase despite increased sales every year. Management has considered the idea it might be time to switch from the lean process to a more robust continuous improvement model. Since the company is immersed in the practice of lean manufacturing model, the management team is not familiar with the basic elements in the continuous improvement model. Management has asked you to prepare a presentation outlining the continuous improvement process and how implementing how it can improve the overall manufacturing output. The designated contacts for this project include the director of supply chain management and the director of continuous improvement for production.

Your role: Assume the role of an instructional designer developing an outline for a training resolution, and address the following to correctly identify the learning objectives for this project:

Goal description

The goal of this training is to educate the management team on the continuous improvement model, simulate its implementation, and achieve management buy-in and proficiency ahead of company-wide rollout.

Learning objectives/outcomes

Management team will be able to:
- Define basic terminology and theory of the continuous improvement model (Remember).
- Describe the core differences between the lean model and the continuous improvement model (Understand).
- Implement the continuous improvement model in various manufacturing scenarios (Apply).
- Examine data from sample scenarios and determine possible cost savings, waste reduction, and increased productivity (Analyze).
- Predict company cost savings and other tangible or intangible benefits gained by the continuous improvement model by extrapolating sample data (Evaluate).
- Create practical blueprint for company-wide rollout of continuous improvement model (Create).

Potential Subject Matter Experts and their roles

Director of Supply Chain Management – Provides data on raw and finished goods and procedures related thereto.
Director of Continuous Improvement (and/or Six Sigma Black Belt) – Consults with the company to help with their initial implementation of continuous improvement strategies.
Manufacturing Engineer – Consults with the company to find manufacturing improvements.
Quality Assurance Engineer – Consults with the company to ensure quality remains high while changes are implemented and improves inspection techniques to align with continuous improvement guidelines.

Scenario #2: Going paperless

MedPat is a moderate-sized medical device manufacturer with offices, distribution centers, and production facilities scattered across North and South America. The company's growth has primarily been done through the acquisition of smaller and competing business in the same market. Given the degree of displaced locations, different operating procedures, and non-integrated systems, the operations have become too strenuous. One of the larger sites has been chosen as a test site to harmonize the setup and production of the company's new devices. Soon, other sites will be manufacturing this same device too. MedPat needs to remove itself from a paper-based operation because it slows down production, the records are hard to consistently manage, and it leads to communication issues with the site and field reps. The designated contacts for this initiative consist of a process improvement expert and the vice president of production.

Your role: Assume the role of an instructional designer developing an outline for a training resolution, and address the following to correctly identify the learning objectives for this project:

Goal description

The goal of this training is to implement new strategies for paperless communication regarding new medical device manufacturing procedures, first at the test site, then across all company locations.

Learning objectives/outcomes

Site and field employees will be able to:

Locate key electronic resources and documents on shared servers (Remember).
Describe the electronic paperwork process and chain of hand-offs unique to employee position (Understand).
Practice completing electronic documents and submitting them to the correct person and/or saving them to the correct server (Apply).
Examine completed documents for missing information and highlight common errors (Analyze).
Assess the electronic document process and identify any gaps in communication or information (Evaluate).
Revise the electronic document process based on assessment and design or revise documents to better suit the needs of the company and employees (Create).

Potential Subject Matter Experts and their roles

Process Improvement Expert – Acts as process owner and ensures the electronic procedures are accessible to all employees.
Vice President of Production – Provides standardized procedures and documentation of the manufacturing process, as well as a flow chart of manufacturing and administrative structure.
IT Administrator – Consults with company on servers and programs used to create and share information electronically.